Privacy Policy

1. Introduction

Diamond Tile LLC (“we,” “our,” or “the Company”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By accessing our website or submitting your information via the contact form, you consent to the terms set forth in this Privacy Policy.

2. Definitions

Website – The website located at https://diamondtileflorida.com, including all its pages, features, and functionality.

Company – Refers to Diamond Tile LLC, including its owners, employees, and service providers.

Cookies – Small text files stored on your device that help websites remember your actions and preferences.

Personal Data – Information that identifies or can reasonably identify an individual, including name, email, phone number, IP address, and service inquiry details.

Processing – Any operation performed on personal data, such as collection, storage, use, sharing, or deletion.

Google Analytics – A tool provided by Google to measure website traffic and user behavior.

GDPR – General Data Protection Regulation, a data privacy law applicable to individuals in the European Union.

CCPA – California Consumer Privacy Act, which grants rights to California residents regarding their personal data.

3. Information We Collect

When you use our website or contact us, we may collect the following information:

• Name
• Email address
• Phone number
• Service-related details you submit through the contact form
• IP address, browser type, and device type
• Website usage data via cookies and analytics tools

4. How We Use Your Information

We may use your data for the following purposes:

• Responding to inquiries and providing quotes
• Scheduling consultations or service appointments
• Improving website performance and content
• Complying with applicable legal obligations

5. Google Analytics

We use Google Analytics to better understand website usage. Google may collect:

• Your IP address
• Your browser and device type
• Pages visited and time spent on our website

Google’s use of this data is described here:
https://policies.google.com/technologies/partner-sites

To opt out: https://tools.google.com/dlpage/gaoptout

6. Cookies and Tracking Technologies

Cookies are used to:

• Maintain website functionality
• Analyze performance and usage
• Enhance user experience

You can disable cookies via your browser settings, though doing so may affect website functionality.

7. Information Sharing & Third-Party Disclosure

We do not sell your personal information. However, we may share your data with:

• Website hosting and IT service providers
• Google Analytics and related analytics platforms
• Legal or government authorities when required by law

Any third parties with access to your data are required to handle it in accordance with this Privacy Policy and applicable law.

8. Your Rights Under GDPR and CCPA

For EU Residents (GDPR):

• Right to access, correct, or delete your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

For California Residents (CCPA):

• Right to know what personal information is collected
• Right to request deletion of personal data
• Right to opt out of data sale (we do not sell data)
• Right to non-discriminatory service

To exercise your rights, email [email protected]

9. You Have the Right to Delete or Request That We Assist in Deleting the Personal Data That We Have Collected About You

If you wish to delete your data, please email us. We will comply unless retention is required to:

• Fulfill an ongoing service
• Meet legal obligations
• Defend legal claims

10. Links to Other Websites

Our website may contain links to third-party platforms. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before submitting personal data.

11. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from minors. If we learn we have received such information, we will delete it promptly.

12. Data Security

We take reasonable steps to protect your data using secure hosting, encryption, and internal access controls. However, no system is completely immune to breaches.

13. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy. Updates will be posted on this page with an updated Effective Date. Continued use of our website indicates acceptance of the revised terms.

Effective Date: 6/16/2025